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Privacy Policy

National Centre of Excellence

1. Introduction

The National Centre of Excellence (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following personal data:

  • Name

  • Email address

  • Phone number

  • Event or enquiry details

  • Any information you submit via our forms

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and bookings

  • Manage events and services

  • Communicate important updates

  • Improve our programmes and services

  • Meet legal and regulatory obligations

4. Lawful Basis for Processing

Under UK GDPR, we process personal data based on:

  • Consent – where you have given clear permission

  • Legitimate interests – to operate and manage our services

  • Legal obligations – where required by law

5. Data Sharing

We do not sell or rent your personal data. We may share data only with trusted service providers (e.g. hosting or email services) where necessary and always in compliance with data protection laws.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to meet legal requirements.

7. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

8. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

9. Contact Us

For privacy-related enquiries, please contact:
Email: info@nationalcentreofexcellence.org

Terms and Conditions

National Centre of Excellence

1. Use of Our Website

By using this website, you agree to comply with these Terms and Conditions. If you do not agree, please do not use the site.

2. Services and Information

All information provided on this website is for general information purposes only. We reserve the right to update or change content without notice.

3. Bookings and Enquiries

Submitting a form does not guarantee a booking. All bookings are subject to availability and confirmation by the National Centre of Excellence.

4. Donations

All donations are voluntary and non-refundable unless otherwise required by law. Funds are used to support our educational programmes, community initiatives, and operational costs.

5. Intellectual Property

All content on this website, including text, images, and logos, is the property of the National Centre of Excellence unless otherwise stated and may not be used without permission.

6. Limitation of Liability

We are not liable for any loss or damage arising from the use of this website or reliance on its content, except where required by law.

7. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

8. Changes to These Terms

We may update these Terms and Conditions at any time. Continued use of the website indicates acceptance of any changes.